Last updated September 29, 2026
KASSIX is an online service, so there is nothing physical to return. This policy explains when we refund KASSIX Pro payments.
Try before you pay
Every account starts with 60 days free, with every feature, so you can be sure KASSIX fits your shop before paying anything.
No automatic charges
Each payment buys one period of KASSIX Pro (30 or 365 days). Nothing renews automatically, so you are never charged unless you choose to pay.
When we refund
- Change of mind: ask within 7 days of a payment and we will refund that payment in full.
- Charged twice, or the wrong plan by mistake: we refund the extra or mistaken payment in full.
- Paid but your KASSIX Pro time was not added: we add the time or refund you in full, whichever you prefer.
- A long outage on our side: if a problem on our end keeps you from using KASSIX for an extended period, we extend your plan or refund the unused part.
How to ask for a refund
Email support@air-rally.com with your account email, the payment date, and the PayMongo payment ID from your receipt. We reply within 3 business days. Approved refunds go back to the original payment method through PayMongo; your bank or e-wallet may take a few more business days to show them. Once a payment is refunded, the KASSIX Pro time it added is removed from your account.
Contact us
AIR/RALLY BOOKING SERVICES
DTI Business Name No. 8423908
Cabancalan, City of Mandaue, Region VII (Central Visayas), Philippines
support@air-rally.com